bettabot

Yes. We offer free shipping to the United States, Canada, and Australia.  Please note: we are currently unable to ship to:  - Hawaii - U.S. Territorie...

We ship to the United States, Canada, and Australia. Please note: we do not ship to the U.S. Territories (American Samoa, Guam, Northern Mariana Islands...

Orders are typically processed and shipped within 1–2 business days.

United States & Canada: Typically delivered within 1–6 business days. Australia: May require additional processing, with delivery typically taking ...

To start a return, please contact Betta Customer Service at info@bettabot.com within 30 days of receiving your product. Once your request is approved, we’ll...

Once we receive and inspect your returned item, refunds are issued to the original payment method within 7 business days.

All new and used Betta units come with a 1-year Standard Warranty for mechanical and electrical failures beginning on the purchase date. Please note tha...

Yes. Betta Care (Extended Warranty) can be purchased here within 30 days of your Betta purchase. Betta Care is available only in the United States and Canad...

Submitting a claim is simple and hassle-free. You can submit a warranty claim using the form here. 

Warranty repairs typically take 7–14 business days to complete once we receive your unit.