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Knowledge base
General
General
13
What are the differences between Betta SE, Betta SE Plus, and Betta Flex?
What are the differences between robotic pool skimmers and robotic pool cleaners?
Can Betta run in cloudy weather, rain, or at night?
What maintenance do I need to do for my Betta?
How should I store my Betta during winter or when it won’t be used for a long time?
View all 13
Support and Troubleshooting
17
Why doesn’t my Betta hold a charge, won’t charge, or shows signs of a degraded or dead battery?
Can I swim with Betta in the water?
How do I stop my Betta from getting stuck at the pool skimmer or filter pump?
Do I need to turn my Betta off or take it out of the pool at the end of each day, or during very hot or cold weather?
My pool has a lip/overhang on the wall and Betta gets stuck under it. What can I do?
View all 17
Shipping, Return, Warranty, and Parts
11
Do you offer free shipping?
Where do you ship?
How quickly do you ship orders?
How long does shipping take?
What is your return policy?
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