Support and Troubleshooting
If your Betta is driving straight into a wall without turning, it’s usually related to the front ultrasonic sensors or the operating mode. Here’s what to ch...
Tue, 23 Dec, 2025 at 1:55 PM
If your Betta is spilling debris, this is usually temporary and happens while the unit is still stabilizing in the water. Here’s what you can try: All...
Tue, 9 Dec, 2025 at 4:05 PM
Flashing red lights typically indicate low sunlight or a low battery. This is normal and doesn’t necessarily mean your Betta is malfunctioning. Here are a f...
Tue, 9 Dec, 2025 at 4:05 PM
If your Betta’s lights are flashing red and green together, it typically indicates an issue related to the propellers or the red gear motor that drives the ...
Tue, 9 Dec, 2025 at 4:05 PM
To pair your Betta’s remote control with your Betta, first make sure the remote has working batteries (2x AAA). Turn your Betta off, keep the remote close b...
Tue, 9 Dec, 2025 at 4:05 PM
If the basket’s wheel or impeller has stopped spinning, it’s usually due to a blockage or misalignment. Here’s what to check: Turn Off and Remove the ...
Tue, 9 Dec, 2025 at 4:05 PM
A loud or unusual motor noise usually means one or more motor components may be worn, damaged, or nearing the end of their lifespan. Replacing the affected ...
Tue, 9 Dec, 2025 at 4:05 PM